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Dear Customers, Partners and Friends,
The team at Marxmeier Software wishes you
a
Merry Christmas and a Happy New Year 2026.
During the Winter Holiday Season our office hours are as follows:
| Wednesday, | Dec. 24 | - office closed |
| Thursday, | Dec. 25 | - office closed |
| Friday, | Dec. 26 | - office closed |
| Monday, | Dec. 29 | - office hours from 11:00 to 15:00 CET |
| | | - support available from 8:30 to 17:00 CET |
| Tuesday, | Dec. 30 | - office hours from 11:00 to 15:00 CET |
| | | - support available from 8:30 to 17:00 CET |
| Wednesday, | Dec. 31 | - office closed |
| Thursday, | Jan. 1 | - office closed |
| Friday, | Jan. 2 | - office hours from 11:00 to 15:00 CET |
| | | - support available from 8:30 to 17:00 CET |
Customers with a call contract can reach our support team by phone
outside of the above hours during their agreed service hours.
Please use the hotline number stated in your service agreement.
Incoming e-mails to
info@marxmeier.com
, support@marxmeier.com
or us-support@marxmeier.com
will be monitored and answered without
a guaranteed response time.
No license keys will be issued outside of our office hours.
In an emergency, please use the new online license request form
at https://license.marxmeier.com
to request a temporary license key for a new system.
This is an automated process and provides an immediate license key
if the prerequisites are met. You can also obtain license keys for Eloquence
and SQL/R for any system that is covered by a maintenance agreement.
If you have any questions, feel free to contact us.
We wish you Merry Christmas and a happy Holiday Season 2025.
Best regards,
Your team at Marxmeier Software AG
CET = Central European Timezone, +1 hours from UTC/GMT
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